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Service Locations are open, with pre-booked appointments recommended, masks required, & COVID-19 safety measures in place. Learn how we can help online for faster service. During an L3 advisory BCAA Travel Insurance continues to provide COVID-19 medical coverage for fully vaccinated customers.


Going the extra mile for our Members everyday.

At BCAA, we have countless stories of how our team has gone the extra mile or our Members. From helping at the roadside to taking the stress out of insurance claims, we're there for our Members when they need us the most.

Jack of All Trades

When a man was pinned underneath a vehicle Aneil jumped into action, lifting the car so the man could get help.  READ THE FULL STORY
Water worries

It's a stressful day when your 4-year-old decides it would be fun to clog a running sink and cause a big flood. Luckily BCAA is just a call away.

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No VIN, No Problem

A rusted out vintage car with no ownership documents, doesn’t have to be a non-starter. Enter BCAA team Member, Ryan with Insurance miracles.

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Roadside cat rescue

Removing a seat from a car, rescuing a cat and avoiding its razor sharp claws are all in a days work for a BCAA Roadside Assist Fleet Technician.

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Member Stories

flat tire

Joanne N.

We never ‘tire’ of helping

When a nail tried to throw a wrench in Joanne’s plans, it was the annual holiday gift from her parents that helped save her day.

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a wedding dress

Anne R.

Something borrowed, something blue, BCAA comes to the rescue

When Anne and her husband’s car engine died on the highway en route to their son’s wedding, there was a moment of panic – ‘oh no, we have the dress!’ Learn how BCAA saves the wedding day.

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Alana J's submission photo

Alana O.

Love prevails through an icy situation

When Alana’s vehicle slid on black ice and crashed on the Coquihalla, a proposal was the last thing on her mind. But thanks to the kindness of strangers, helpful tow truck drivers and a quick-thinking (now) fiancé, a love story was born.

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RV on open road

Heather B.

A little help when you hit a bump along the way

During a road trip to visit family, our Member Heather B. and her husband experienced the unexpected. They not only received difficult news while on the road, their truck gave them some trouble, too.

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friends visiting

The Dixon Family

Jurassic-sized holiday trouble on the road

The Dixons, an entire family of BCAA Members got a taste of the holiday blues when their “Jeep-o-saurus” almost became extinct on Christmas day.

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John M.

Cross-border breakdown

While car trouble can happen anywhere and anytime, there’s added pressure when it happens to us when we’re far away from home. BCAA Member John M. and his wife felt the extra stress when they went for what they thought would be an easy-going road trip to the US.

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Spring bike breakdown

A broken bike and 5 km walk home was not an option for BCAA Member Daryl C. Unable to reach his family for help, Daryl found himself caught off guard—and ‘off gear’.

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Unlocking doors and fixing toys

BCAA Member Endrené felt helpless when the keys were accidentally locked inside the car with her son. That’s when our BCAA Road Assist team sprang into action.

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A little kindness goes a long way

Whether it’s roadside assistance or insurance help, we get it—those times can be stressful for anyone. BCAA Member Khatun's story reminds all of us that kindness, even in its most simple form is powerful and easy to give. Let’s keep spreading it!

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